Returns & Exchanges

At Venom Scents, we want you to be completely captivated by your signature aroma. If a fragrance doesn't perfectly match your chemistry, we offer a 30-day window for returns or exchanges on all eligible products.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the order containing the item you wish to return to receive a Return Authorization Number.

• 2.
  Prepare the Package

  Carefully pack the fragrance in its original designer box and shipping carton to ensure the glass bottle remains protected during transit.

• 3.
  Attach Shipping Label

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Refund or Credit

  Once our quality control team inspects the returned item, your refund will be processed back to your original payment method within 5-7 business days.